- Collection of Personal Information We may collect personal information from you, including but not limited to your name, address, email address, phone number, and payment information. We collect this information when you visit our website, make a purchase, or communicate with us via phone or email.
- Use of Personal Information We use your personal information to provide you with our products and services, process your payments, communicate with you about your orders, respond to your inquiries, and improve our website and customer service. We may also use your personal information for marketing purposes, including to send you promotional offers and newsletters. If you do not wish to receive marketing communications from us, you may opt-out at any time by contacting us through our contact page at https://newimagelaundry.com.au/contact-us.
- Disclosure of Personal Information We may disclose your personal information to third-party service providers, including but not limited to payment processors, delivery companies, and marketing agencies. These third-party service providers may only use your personal information for the purposes of providing services to us and are required to keep your information confidential.
- Security of Personal Information We take reasonable steps to protect your personal information from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure. We have implemented security measures such as SSL encryption on our website and access controls on our database to ensure that your personal information is kept secure.
- Access to Personal Information You may request access to the personal information we hold about you by contacting us through our contact page at https://newimagelaundry.com.au/contact-us. We will respond to your request within a reasonable timeframe and provide you with access to your personal information unless we are authorised or required by law to refuse your request.
- Correction of Personal Information We take reasonable steps to ensure that the personal information we hold about you is accurate, up-to-date, and complete. If you believe that the personal information we hold about you is incorrect, please contact us through our contact page at https://newimagelaundry.com.au/contact-us, and we will correct it as soon as practicable.
- Complaints If you believe that we have breached the Australian Privacy Principles or any other applicable privacy law, please contact us through our contact page at https://newimagelaundry.com.au/contact-us. We will respond to your complaint within a reasonable timeframe and work with you to resolve the issue.